Car Rental COVID-19 FAQs
What steps are being taken to clean rental cars?
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitizing with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
What is the current car rental process?
To help protect both customers and employees, we have modified our car rental process. This includes the addition of curbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up curbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
Advance Check-In is now available at 100+ U.S locations so you will not need to stop at the rental counter.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 1-855-266-9565 to extend your reservation.
For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.
Location Details
Services
Renting a Car at Flagstaff Pulliam Airport (FLG)
Renting a Car at Flagstaff Airport
The Flagstaff Airport branch is located a short 15-minute drive from historic downtown Flagstaff and offers a wide variety of vehicles including Jeeps, convertibles and minivans.
Car Rental Return Information
Please return your rental car in the parking lot or along the designated curb. Dropping vehicles at the airport curb is prohibited.
Popular Rental Cars
Jeeps and SUVs are the most popular choices in the winter, while minivans and convertibles are most commonly requested in the summer.
Commonly Asked Travel Questions
Aside from driving directions our associates are also happy to help with travel related questions such as:
- List of entrance fees to local National Parks
- Best views in Sedona
- Best restaurants and pubs in Flagstaff
Additional Car Rental Information
- Specialty Vehicles- Customers are advised to call at least 24 hours in advance to reserve a specialty vehicle such as a large passenger van. We will make every effort to provide the perfect vehicle for your trip.
- Debit cards- To reserve a car with a debit card, customers are required to provide to provide a return flight or train itinerary. At this time debit cards are not accepted for one way rentals.