Car Rental COVID-19 FAQs
What steps are being taken to clean rental cars?
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitizing with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
What is the current car rental process?
To help protect both customers and employees, we have modified our car rental process. This includes the addition of curbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up curbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
Advance Check-In is now available at 100+ U.S locations so you will not need to stop at the rental counter.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 1-855-266-9565 to extend your reservation.
For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.
Location Details
Services
Renting a Car at Phoenix 28th & Bell
Information for Renting a Car in Phoenix
This car rental branch is located in the Phoenix area near the intersection of East Bell Road and Interstate 51. Dodge Chargers, Nissan Altimas and Chrysler Town and Country's are particularly popular rentals at this location (based on availability). Overnight parking is permitted but please use the Pep Boys Auto parking lot across the street.
Areas Serviced
Paradise Valley, North Phoenix, Scottsdale, Deer Valley
Places of Interest
Sedona – approximately a 2 hour drive
Flagstaff – approximately a 2 hour drive
Las Vegas – approximately a 4.5 hour drive
Los Angeles – approximately a 5.5 hour drive
Driving in Phoenix
Rush hour traffic in Phoenix is generally from 7 – 9 am and 4 – 6 pm. Pay close attention when driving on the freeways.
Nearby Attractions
Cave Creek, Moon Valley Mountain, Musical Instrument Museum