Car Rental COVID-19 FAQs
What steps are being taken to clean rental cars?
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitizing with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
What is the current car rental process?
To help protect both customers and employees, we have modified our car rental process. This includes the addition of curbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up curbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
Advance Check-In is now available at 100+ U.S locations so you will not need to stop at the rental counter.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 1-855-266-9565 to extend your reservation.
For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.
Location Details
Services
Renting a Car at San Francisco International Airport (SFO)
Renting a Car at San Francisco Airport
The Enterprise car rental branch is located at the Rental Car Center at 780 N. McDonnell Rd. It can be reached by a short 5-7 minute ride on the Airtrain that runs 24/7.
Driving Through Tolls in a Rental Car
Our optional TollPass service allows customers to easily cross any bridge tolls using the FasTrack lane without having to worry about toll violation fees. There is a dailyTollPass fee that will automatically be included in the final rental cost. For more information visit our Northern California TollPass FAQ page.
San Francisco Airport to Silicon Valley
Silicon Valley is roughly 30 minutes from the San Francisco International Airport during regular traffic. This is one of the two major airports near Silicon Valley.
Popular Road Trip from San Francisco
Explore the Pacific coastline with a few different road trip itineraries to consider:
- San Francisco to Seattle in 3 days
- San Francisco to Seattle in 7 days
- San Francisco to San Diego
- San Francisco to Los Angeles via Pacific Coast Highway
- San Francisco to Las Vegas
Drive times to popular travel destinations
- Napa – approx. 1 hour 45 mins.
- Yosemite – approx. 4 hours 30 mins.
- Monterey – approx. 2 hours
- Muir Woods via Golden Gate Bridge – approx. 1 hour 15 mins.