Car Rental COVID-19 FAQs
What steps are being taken to clean rental cars?
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitizing with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
What is the current car rental process?
To help protect both customers and employees, we have modified our car rental process. This includes the addition of curbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up curbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
Advance Check-In is now available at 100+ U.S locations so you will not need to stop at the rental counter.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 1-855-266-9565 to extend your reservation.
For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.
Location Details
Services
Renting a Car at Thousand Oaks Westlake Village
Thousand Oaks Car Rental Information
This car rental branch is located at the intersection of Hampshire Rd. and Thousand Oaks Blvd and is less than a 30-minute drive from Malibu and the Pacific Coast Highway (Highway 1). Popular rental cars at this location include full-size sedans and pickup trucks.
Areas Serviced
Thousand Oaks, Westlake Village, Agoura Hills, Malibu
Tips for Drivers
Avoid the 101 during rush hour which is from 4-7pm.
Street parking in Thousand Oaks is easy to find.
Directions to Malibu and Pacific Coast Highway
Take the 101 South, exit Kanan, make a right and take it all the way through the canyon until you get to Pacific Coast Highway. Once you're at PCH, there is Gladstones, Moonshadows, Nobu, and plenty of beautiful restaurants on the beach to walk and dine!
Popular Day Trips
Ronald Regan Museum- approximately a 20-minute drive
Malibu Beach- approximately a 30-minute drive
Pacific Coast Highwa- approximately a 30-minute drive
Santa Barbara- approximately a one hour drive