Car Rental COVID-19 FAQs
What steps are being taken to clean rental cars?
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitizing with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
What is the current car rental process?
To help protect both customers and employees, we have modified our car rental process. This includes the addition of curbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up curbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
Advance Check-In is now available at 100+ U.S locations so you will not need to stop at the rental counter.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 1-855-266-9565 to extend your reservation.
For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.
Location Details
Services
Renting a Car at Reno-Tahoe International Airport (RNO)
Car Rental at Reno Tahoe Airport Details
Enterprise Rent-A-Car offers a wide selection of rental cars at Reno Tahoe Airport for exploring nearby attractions such as the Sierra Nevada Ski resorts, PGA tournaments, Lake Tahoe and more at your own pace and comfort.
Rental Car Return
Rental cars should be returned to the same location but in a different area. Please watch for "car rental return" signage as you pull into the garage.
Driving to Lake Tahoe
Driving time to Lake Tahoe varies based on your exact destination but is generally between 40 minutes and 1.5 hours.
Weather in Lake Tahoe
It does snow in the area and weather in the mountains can be very unpredictable. Drivers may experience winter driving conditions from October through May.
Popular Day Trips
Northern Nevada is a beautiful area and is located only a few hours from many travel destinations including Bishop, CA, San Francisco/San Jose, and Napa Valley.